I have been looking after websites and servers since 2011. I will take care of your site for the long run, no matter who originally built it.
You pay for the system once. You pay for the care monthly. The retainer is not a rental, and the licence does not depend on it (licence terms). You pay for maintenance, backups, monitoring and having someone to contact when you need something. You can cancel the retainer at any time and the site keeps running.
I handle updates, backups and monitoring on an ongoing basis. When you need something changed, you contact me, and small changes are included in the retainer.
For a presentation site that changes a few times a year.
no lock-in, cancel at the end of any month
For a site that is worked on regularly.
no lock-in, cancel at the end of any month
For an e-shop or portal where downtime costs money.
no lock-in, cancel at the end of any month
My server is configured specifically for CoolCMS: PHP 8.4, Redis, Elasticsearch, cron and the e-mail queue. I deploy system updates myself. If you want to stay with your own provider, you can; then you only pay for website care.
A site without a shop that needs no more than shared hosting.
no lock-in, cancel at the end of any month
A dedicated setup for a site with sign-ups and payments.
no lock-in, cancel at the end of any month
For a catalogue where search and downtime cost money.
no lock-in, cancel at the end of any month
A dedicated virtual server just for your site: management €100 per month + the server's own cost at the provider. The server is yours — both you and I have access.
Before ordering a larger repair or change, you can start with an audit. You receive a document listing the problems by severity, so you know what needs attention first.
I find out why the site is slow and where the time is being lost. I check database queries, images, caching and script loading. For each finding, I explain how much difference the fix is likely to make.
Outdated libraries with known vulnerabilities, file permissions, accounts that should have been revoked long ago, missing headers, exposed backups and configuration files. Including what an attacker sees from the outside.
If the original supplier has stopped working or stopped responding, I find out what state the site is in. I check access credentials, source code, the main risks and the scope of the repairs needed. The audit does not commit you to any further work with me.
I check the technical side of SEO: whether search engines can reach the pages, duplicates, redirects, structured data, sitemaps, speed and product feeds. The result is a concrete list of problems and fixes.
If you order an audit and then ask me to do the repairs, I deduct the price of the audit from the first invoice.
Product imports, feeds, recurring invoicing and watchdogs are ready-made in CoolCMS — you pay for setup and fine-tuning. Integration with your accounting or another system I build to order, based on what you use.
I work on my own, so I publish response times I can actually meet. I do not offer a 24/7 service.
The times below show how soon I start working on the problem, not when it will be fixed. I can judge the scope only after I inspect the problem, and then I will tell you what happens next.
| Situation | Basic | Standard | Extended |
|---|---|---|---|
| The site is down an outage, an error across the whole site |
within 24 hours | within 4 hours on business days |
as soon as possible weekends included |
| Something misbehaves a form, a payment, a single page |
within 3 business days | within 1 business day | within 4 hours |
| A change or a question | within 5 business days | within 2 business days | within 1 business day |
I will tell you in advance about holidays or longer periods when I am unavailable. With the Extended retainer, I arrange cover. You will always know who is handling the problem and when work on it will start.
Tell me what is bothering you about your site. I reply within a day and say straight away whether I can solve it — and if not, where to turn instead.